How Has Customer Expectation Driven Your Online Strategy?

How does customer expectation affect the way in which you run your business? It doesn’t matter what sphere of industry you’re in the customer expects to be able to find you on line. Invariably they will. Word of Mouth and face to face are still key to the buying experience but in the age of Web 2.0 and hyper-reality Word of Mouth is equally an online experience as it is when it is through an IRL meeting either with a vendor or customer who already has the product or has used the service in question themselves.

Given that a large proportion of an individual’s time is taken up on social media with the average visit to Facebook lasting about 22 minutes, approximately half of the population of the US have a Facebook profile and a large proportion of them have a Titter accounts it’s not in any way surprising that social media is seen as being as such a huge influence in almost every industry’s marketing strategies. If your business isn’t on Facebook then where are you? how can you really be engaged with your client base if you’re not engaging them on social media across every platform and updating your status three or four times per day?

Of course it’s not really as drastic as that but consumer expectation does dictate that if you’re hard to find you’re not worth looking for. This means that if you’re a SME you’ll have to make time to deal with your social media presence without it impacting with your core activities, if you run a larger firm you may have to hire some-one in even though you may have never really wanted to develop a media profile beyond having a website where people could order on-line. Too bad, necessary evil in the 21 st century I’m afraid.

In a survey published in the 2010 American Customer Service Index customer satisfaction is falling across many social platforms and service providers such as Google and twitter. Unfortunately where customer satisfaction is concerned you have to move ever forward simply to remain standing still. It’s vital that the service you provide is fresh, updated and new, even if your product is perfect the way it is user satisfaction will begin to fall if it’s not seen to be developing. The perception being “Oh, it still just does that? What else is new?”

Once you’re involved in social media, either using it as part of your brand experience or just because every-one else is (I know your heart’s not in it, but come on, this is supposed to be fun!) you too have to keep on keeping on. A good social media strategy can keep your customers loyal and a loyal customer is a good customer, both good for your accounts and good for that hoary old Word of Mouth which is still so important.

The interactions that your customers/friends have throughout the internet can all be potential tips toward your company. With the number of people who read, or at least see every post and comment it’s a valuable resource to have, and one that’s free up until the point you have to employ some-one to devote their working day to enhancing your social media profile.

It transpires that more than 60% of people who read about some-one else having a bad experience with a company stopped using them or decided that they wouldn’t go to them if and when a need for their service arose.

And the numbers can only increase as the internet and Web 2.0 becomes ubiquitous, making it even more important that you handle your presence with care and professionalism. Once you’re immersed in social media you’ll see that it’s not only a way to promote yourself but deal with customer enquiries, handle complaints and manage your image. You can augment your entire PR activity by tying in your whole media with your other press and communications by installing a coherent message across traditional press, broadcast and new media outlets.

Dan Cash is a feature writer who’s mad it through the week and is now off to play some full tilt rakeback poker. If you’re up for a bit of armchair gaming maybe he’ll see you at the party poker tables.

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How to Stay Safe with Paid Surveys

This guest post was written by Elizabeth Cutten. She runs FindMySurveys, a paid surveys directory helping you find the best of the best research companies online.

If you want to make money online, and you’re thinking about signing up with a paid surveys company, there are a few things that you’re going to want to know about.  There are a lot of companies out there that not only want to scam you, but take your information as well.

To help you with your survey searching experience, I wanted to give you some tips that you can use, in order to stay safe, when you want to sign up with a research company.

#1 Trust your gut – This sounds silly, but you will find that it works 99% of the time.  If the site looks poorly designed, or you just don’t trust it, then I would consider that you run.

#2 Look on the BBB – Check with the Better Business Bureau online, and you will find that if the company is listed, look at the grades, as well as the complaints if there are any.  If the company has a great grade, you should feel relatively safe with them.

#3 Watch out for the fake offers – Have you ever seen the surveys that offer you free $500 gift cards, and more?  99% of the time, these are scams, and all they will do them is take your e-mail, as well as address to sell it off to other people.

#4 Be weary of “get rich quick” books – There are many e books online that claim that you can make $10,000+ a month with surveys, but the kicker is that you have to pay $40+ for the ebook.  Most of the time, you can get this information by searching online.

#5 Don’t download anything – Some companies will require that you download items such as a toolbar, or some other piece of software.  I would highly advise that you steer clear of companies that want you to download items.  This can lead to spy-ware issues, and more.

#6 Keep a separate email account – Do what I do, and keep a separate email when you want to join research panels.  This won’t only help you organize things easier, but you will find that you can avoid a load of spam that many companies may send out.

These six tips can easily save you from joining a research panel that can come around to haunt you.  As long as you trust your gut ,and do a little research, you should be able to find a company that make you a little side cash!

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Online Surveys that Pay

Surveys4Checks.com Get Paid to Take Surveys

I’m sure most of you people have been tricked by some fake website pretending to be the real website and somehow rid you of some cash. Most of these websites offer you lots of money, but in order to start using their program you must pay a certain fee. Once the fee is payed, you may find yourself with no program, and a dull feeling of knowing that you have been outsmarted. Some of these websites are not fake however, many do actually offer money making services, and with the state the world economy is in currently, extra cash is always needed. But sorting the scams from the legitimate thing is often quite difficult. Since, around 80% of the online money making programs are scams, even though sometimes they do offer a small amount of money you can earn, like 1 or 2 dollars  per survey.

I myself have experimented with many different  online survey sites and have gained a negative profit from my investments. But i have only discovered three websites on the entire internet that offer earnings and no membership fees.

1- Your Free Surveys, this website allows you to sign up without any membership fees. All you need to do is fill in the form, click sign up and start taking the surveys. You also get a 4$ bonus from signing up, and a survey thats worth 20$. This website is quite well done, and you can make a decent amount of money from it.

2- Snap Dollars. This website is just as easy to sign up to and offers a 5$ instant bonus. This site not only has surveys but it also has a monthly contest you can participate in and have a chance to win without having to pay anything.

The last survey website i have noticed is Valued Opinion. This website offers you many different attractive offers and contests. You will also be given a 5$ bonus once you sign up. Surveys pay from 5$ to 50$ for special surveys.

So, making a profession out of online surveys is not really recommended, but you can make some quick cash with these websites. Of course, its not enough to pay your rent, but it may be enough to pay off some small debts or bills. So, proceed with caution and avoid paying membership fees unless you are 100% sure the source is legitimate. Just remember that around 80% of all advertised survey sites are usually scammers trying to take advantage of you.

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Are you Interested in Taking Surveys for Checks?

Surveys4Checks.com Get Paid to Take Surveys

Are you Interested in Taking Surveys for Checks?

Certainly you have heard of online survey taking as a way to make a living.  The truth is that getting in with the right organization is the key to your success.  Surveys for checks is one of the most reputable online survey taking organizations that pays out real money to people like you!  They have been featured in Forbes, The New York Times, on MSN and Yahoo!  All names you can trust.

Surveys For Checks Has Reputable & Well Known Clients

Coca-Cola
Coca-Cola (Photo credit: Wikipedia)

Do you wear Nikes? What about Coca … Read more at Online Surveys for Cash

Surveys4Checks.com Get Paid to Take Surveys

Are you Interested in Taking Surveys for Checks?

Certainly you have heard of online survey taking as a way to make a living.  The truth is that getting in with the right organization is the key to your success.  Surveys for checks is one of the most reputable online survey taking organizations that pays out real money to people like you!  They have been featured in Forbes, The New York Times, on MSN and Yahoo!  All names you can trust.

Surveys For Checks Has Reputable & Well Known Clients

Coca-Cola
Coca-Cola (Photo credit: Wikipedia)

Do you wear Nikes? What about Coca Cola or Best Buy, have you heard of those?  These are real companies that seek consumer feedback and offer surveys to companies like Surveys for Checks who can reach vast amounts of real consumers.  You have always known your opinion was important; but in this case it pays as well.  It doesn’t take much time to complete surveys, all of your personal transactions are easily monitored and you will truly receive compensation for your hard work and time!

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Express Paid Surveys Offers Stay at Home Moms the Best of Both Worlds

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Express Paid Surveys Offers Stay at Home Moms the Best of Both Worlds

Staying home to raise kids is important.  But you can also make money while you are home, in your spare time and feel as though you are a financial contributor to your household.  It is time to quit scouring the internet for scams and schemes that promise big money and realize the integrity of Express Paid Surveys.  You sign up for free and within minutes they will begin sending you surveys where you honest opinion is valued!  You can earn anywhere from $5 to $75 per survey … Read more at Online Surveys for Cash

Cash Crate

Express Paid Surveys Offers Stay at Home Moms the Best of Both Worlds

Staying home to raise kids is important.  But you can also make money while you are home, in your spare time and feel as though you are a financial contributor to your household.  It is time to quit scouring the internet for scams and schemes that promise big money and realize the integrity of Express Paid Surveys.  You sign up for free and within minutes they will begin sending you surveys where you honest opinion is valued!  You can earn anywhere from $5 to $75 per survey and are able to work at your own pace around your busy schedule!

 

English: paid survey related photo
English: paid survey related photo (Photo credit: Wikipedia)

Understand the Principle Behind Express Paid Surveys!

Express Paid Surveys welcomes you as a member and can put you in touch with multi-million dollar organizations (that you have heard of) who desperately need and want your opinion of their products.  Most of the products are things you use everyday in and around your home and you can become a factor in determining how to make products better and more valuable to you. Since you are their target market; they contract organizations like Express Paid Surveys to outsource their survey taking and that is where you come in.  Each survey pays a certain amount, normally takes less than 15 minutes and is easy to do.  You just have to be honest.

The Added Benefit of Express Paid Surveys

While some survey companies are looking for lots of time without much pay, Express Paid is willing to move you as far as you want to go.  They offer affiliate programs that will actually pay you to recommend and sell their products online and you don’t have to employ a secretary to keep up with it.  It is all easily looked up and tracked in your member areas.  Express Paid Surveys is a real job that will enable you to make real money!

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How to Join Paid Survey Groups & Increase Your Online Earnings!

Paid Survey photo
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How to Join Paid Survey Groups & Increase Your Online Earnings!

You are probably thinking, yeah right!  I am really supposed to believe that I can sit at home filling out surveys and earn money.  While there are some sites designed to take your time and money, Paid Surveys is not one of them!  They will truly connect you with surveys that will resonate with you!  By filling out a profile and identifying the products and services that you use, are familiar with and would like to improve – Paid Surveys is able to provide you with relative surveys for huge organizations that value your opinion.

How Does Paid Surveys Make Money

As a consumer, you are the most important consideration of organizations marketing products to you.  While millions of customers have opinions, there are few who share them with these organizations and Paid Survey makes it easy for companies like Johnson & Johnson to get in touch with the real customers who use their products!  YOU!  They offer a service and you in turn offer a service; which is why you are paid.  Most of the surveys take less than 15 minutes to complete and all of them pay different amounts.  You get to choose the ones you want to take and are paid upon completion.  In other words you are in control of how much you can make!

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