Are You Committing These Customer Service Sins?
When you examine something under a microscope, you are likely to see something you didn’t expect. The same can happen when you take a close look at how your company is handling customer service issues. What are some common problems that are not getting handled in the best way?
Inexperienced Staff
Whether you are the supervisor hundreds of employees or the owner/operator of a small business, customer service training is a must. What can be done if this kind of training has been neglected? First, include customer service reminders in your weekly staff meetings for current employees. Second, when … Read more at Online Surveys for Cash